Our policies are designed to preserve a calm, private, and respectful guest experience across both Frame Hotel properties.
Arrival & Check-In
Adults-only (18+). Primary registered guest must be 21+ to check in.
Before arrival, guests must complete secure virtual registration (valid ID, selfie, credit card, and policy acknowledgment). Because we do not operate a front desk, property access cannot be issued until registration is complete.
Check-in is 4:00 PM. Check-out is 11:00 AM.
Tranquility Policy
Guests arriving with, or inviting, underage individuals will be required to leave the property without refund.
No pets. ADA Service animals welcome. Violations may result in removal without refund, plus a minimum $400 cleaning fee and any applicable damage charges.
Quiet hours are 10:00 PM to 9:00 AM. Excessive noise may result in dismissal without refund.
Smoking Policy
Smoking, vaping, candles, and incense are prohibited.
Evidence of violations will incur a minimum $400 cleaning fee, plus any applicable damage charges.
Events & Visitors
Visitors are welcome when shared respectfully and in alignment with our tranquility policy.
Private events require advance written approval and may include additional fees. Inquire at stay@framehotel.com.
Filming & Photography
Commercial filming or photography is not permitted without prior written consent. Contact stay@framehotel.com.
