Hotel Policies:
The primary guest must be at least 21 years old to check into Frame Hotels.
A valid credit card is required to make a reservation and you agree that the card you provide will be charged for any damages or missing items. We accept VISA, MasterCard, American Express, and Discover.
Guests may be requested to upload valid photo identification prior to their arrival.
Children and Pets: Frame Hotels are an intimate, tranquil adult oasis. While we love both children and pets, in order to respect other guests, only guests older than 16 are welcome and we do not allow pets on premise. Evidence of pets will result in a minimum $400 charge plus the cost of any damaged property.
Check-in and Check-out Times: Rooms are available starting at 4:00 p.m. and check-out time is 11:00 a.m.
Parking: We have 5 on-site parking spaces, typically enough parking for all of our guests. Parking on the street in front of the hotel is free and unrestricted, however, parking outside of that block requires a residential permit. In addition, there is a paid parking lot around the corner on Gibson Street.
No Smoking or Vaping: We do not allow smoking or vaping in the rooms or on the hotel grounds. Evidence of smoking or vaping including the smell of smoke in the room or in the public and private outdoor areas will result in a minimum $350 charge plus the cost of any damaged property. We also do not allow the burning of candles or incense.
Commercial Filming & Photography: We do not allow commercial filming or photography in the rooms or on the hotel grounds.
Quiet Hours: Due to the intimate and tranquil environment of the Frame Hotels, our quiet hours are from 10:00 p.m. to 9:00 a.m. If a guest complaint is made due to excessive noise, you may be asked to leave the premises without a refund.
Parties, Events and Gatherings: We enjoy sharing the Frame Hotels with friends of guests. Please seek approval from our manager prior to inviting a friend or two over so that we are prepared.
Due to the intimate nature of our property, private events require prior approval. If we are able to accommodate your event, a separate event agreement and additional fees will apply.
Should any action by a guest be deemed inappropriate by the hotel, or if any inappropriate behavior is brought to the attention of the hotel, the hotel reserves the right to request the guest to leave the Frame Hotels without a refund.
© Frame Hospitality Group | Austin, TX | stay@framehotel.com | 512.737.1010