Frame Hotel-SoCo has partnered with the garage next door, located at 1407 Eva Street, to offer guests discounted parking at $35/night. Prior to 8pm on the day of arrival, guests will need to provide their license plate number to enable the discount for their stay.

No, Frame Hotel does not offer valet services. However, if assistance is needed with luggage upon arrival, please message us beforehand, and our staff can coordinate luggage drop-off and transport to your suite. A 5-minute unloading zone is available directly in front of our SoCo location.

If verification is not completed at least 48 hours before your arrival date, a reminder message will be sent. Please note that if your verification is not completed, we will be unable to release your personal door code, which is required for building and room access.

On the day of arrival, if you’ve completed the verification process, you’ll receive a text with property location, suite assignment, and door code by 4 pm. Entering your personal 4 digit code, followed by the check mark will allow you entry to the main door, as well as your guest room. Since there is no front desk, you can proceed directly to your room and use your code to enter.

Check-in is at 4 pm, and check-out is at 11 am. If you wish to adjust these times, please text us and we will do our best to accommodate your needs.

The main entrance is located at 110 West Elizabeth Street. While you may notice gates on the west and east sides of the property, those doors are only for exiting. 

No, Frame Hotel operates with a keyless entry system, allowing guests to check in and access rooms without formalities. Suite assignments and door codes are provided via text before 4 pm on check-in day. For any questions or assistance, Frame Hotel staff are available via text to support guests and answer inquiries.

Luggage storage can be arranged in advance by messaging our guest services team. If arriving before check-in, you may drop off bags, which will later be placed in your room. After check-out, luggage can be stored until 3 pm. Please note that your front door code will expire at 11:00 on your day of departure, so please be sure to schedule your luggage retrieval with our guest services team.

We believe that privacy and independence are the greatest forms of luxury. We have set up our operations to alleviate the hassles and intrusion that one encounters at most hotels, but when issues or questions arise, assistance is only a text message away. Frame Hotel staff are available via text or phone at 512-737-1010 to offer support.

The Helix Midnight Luxe mattress is known for exceptional comfort with its medium feel, making it an ideal choice for a wide range of sleepers, whether guests prefer to sleep on their back, side, or stomach. Paired with Frame Hotel’s luxurious Italian made Sferra linens and down alternative pillows and duvets, the beds create a serene and inviting sleep environment.

Every room at Frame Hotel is equipped with carefully selected amenities designed to enhance the guest’s comfort and relaxation. In-room amenities include the following: 

• Microwave
• Refrigerator
• Set of dishware, utensils, glassware for two (mugs, water glasses, wine glasses)
• Ice bucket
• Wine key
• Bodum kettle with organic tea and coffee selections
• Iron and ironing board in the bottom of the closet
• Hairdryer in the bottom of the closet
• White noise machine
• Luxurious bathrobes
• Roku Pro TV
• MALIN+GOETZ bath products

Yes, Frame Hotel rooms are equipped with streaming-enabled televisions, allowing guests to log into their personal accounts for services like Netflix, Hulu, and Amazon Prime. For added convenience and security, the televisions operate on Roku TV’s Guest Mode, which allows guests to sign in and enjoy personalized streaming during their stay while automatically signing them out upon check-out. If guests do not wish to sign in, they can still enjoy free content available via the Roku platform.

Wi-Fi is provided in all rooms, allowing guests to stream movies, work remotely, or stay connected during their stay. Network information is available in your guest portal.

While Frame Hotel does not provide on-site laundry services, there are several local laundry services that will pick up and deliver in a timely manner. Please message us for more information.

At Frame Hotel, we prioritize ecological responsibility and water conservation. For this reason, we offer room cleaning upon request. Should you require room cleaning during your stay, simply contact guest services to schedule it for the following day. Thank you for helping us support sustainable practices.

Frame Hotel does not have an on-site restaurant, but our staff is happy to recommend one of the many dining options in the nearby South Congress district. From local favorites to upscale dining, we’ll help you find the perfect spot. Delivery options include DoorDash, Uber Eats, and Favor.

Please meet your deliveries at the main entry door. Since your personal door code provides access to the property as well as your suite, we request that you do not share your code with delivery services to protect you and our other guests.

While Frame Hotel does not have a pool on-site, guests are encouraged to take advantage of the nearby outdoor activities in Austin, including swimming spots like Barton Springs Pool or kayaking at Lady Bird Lake, which are only a short drive away.

We do not have safes in the rooms. If you would like a safe in your room, please message us with this request prior to your arrival, and we will place one in your room for your stay,

In accordance with Texas law, guests are permitted to carry and store firearms within their assigned guest rooms. When in common areas of the hotel, firearms must be either concealed or secured in a case or bag. Open carry of firearms is strictly prohibited in these areas.