Policy Overview
These terms apply to reservations at Frame Hotel - SoCo and Frame Hotel - Treehouse.
- Non-Refundable RatesDiscounted non-refundable rates are final and cannot be changed or canceled.
- Flexible RatesYour payment is processed 5 days before arrival at 4:00 PM Central Time.
- Cancellations after payment is processed are 50% refundable.
- Cancellations within 24 hours of check-in are non-refundable.
- Special Event Dates (SXSW, ACL, and F1) Full payment is due at booking and is non-refundable.
- Group Stays & Full Property BuyoutsFor group bookings or private buyouts, contact stay@framehotel.com for a custom proposal.
Related Policies