Policy Overview
Our policies are designed to preserve a calm, private, and respectful guest experience across both Frame Hotel properties.
Arrival & Check-In
- Adults-only (18+). Primary registered guest must be 21+ to check in.
- Before arrival, guests must complete secure virtual registration (valid ID, selfie, credit card, and policy acknowledgment). Because we do not operate a front desk, property access cannot be issued until registration is complete.
- Check-in is 4:00 PM. Check-out is 11:00 AM.
Tranquility Policy
- Guests arriving with, or inviting, underage individuals will be required to leave the property without refund.
- Pets are not allowed (except ADA service animals). Violations may result in removal without refund, plus a minimum $400 cleaning fee and any applicable damage charges.
- Quiet hours are 10:00 PM to 9:00 AM. Excessive noise may result in dismissal without refund.
Smoking Policy
- Smoking, vaping, candles, and incense are prohibited.
- Evidence of violations will incur a minimum $400 cleaning fee, plus any applicable damage charges.
Events & Visitors
- Visitors are welcome when shared respectfully and in alignment with our tranquility policy.
- Private events require advance written approval and may include additional fees. Inquire at stay@framehotel.com.
Filming & Photography
- Commercial filming or photography is not permitted without prior written consent. Contact stay@framehotel.com.
Related Policies